Q&A with Chris Taylor of Actionable.co

Chris Taylor spends his days working to change the world of work – one conversation at a time – through his company’s flagship program, Actionable Conversations, as well as the book summaries and thought leader interviews at ActionableBooks.com. Founded by Chris is 2008, Actionable.co started off as a passion project and has since turned into [...]

Q&A with Dr. Wanda Wallace of Leadership Forum, Inc.

Dr. Wanda Wallace and I have a lot in common – we’re both authors, we both devote our time to helping organizations succeed, and, perhaps most importantly, we both care deeply about establishing and maintaining productive relationships. Dr. Wallace does this as President and CEO of Leadership Forum, Inc., where her focus is to enable [...]

Q&A with Len Friedman: Healthcare Leaders Are Relationship Managers

Len Friedman is Director of the Master of Health Services Administration program and a Professor in the Department of Health Services Management and Leadership at George Washington University. He is an expert on the mechanisms of organizational change and strategic decision-making in health service organizations – and that’s exactly why I’m delighted to feature him in [...]

Conversations and Cooking: Both Benefit from a Recipe

Sometimes, when you’re cooking, you don’t need a recipe. It’s either a simple dish or you’ve made that particular recipe so many times that you can whip it up simply from memory or experience. Then there are other times when you’re working on a new or complex dish. You still have the same skill set [...]

Sharing Information at the Office — Are You Doing It Right?

When it comes to sharing information with colleagues or employees, American psychologist, Carol Gilligan, puts it best: “I’ve found that if I say what I’m really thinking and feeling, people are more likely to say what they really think and feel. The conversation becomes a real conversation.” Truly, these real conversations can only happen in [...]

Two designs for your one-on-one meetings with staff

Recently, there has been a lot of press about companies and organizations walking away from the annual performance appraisals. I believe there are many factors contributing to this, but I think the most important – and maybe surprising – is the employees themselves. Most people want to know how they are doing in real time [...]

Have Your Best Holiday Yet – Plan it Backward

Imagine it’s January 8th. You’re back in the office, sitting at your desk, reading through emails and checking items off your to-do list. You’ve successfully gotten back into the swing of things, and yet you can’t stop thinking about the holidays. Just last night at the family dinner table, everyone agreed that this had been [...]

Start a new holiday tradition: Conversations to remember

My grandmother, Esther, was wonderful. I remember her as strong, caring, and hardworking. I remember taking friends to the creamery where she worked. She handled large milk containers with ease and manipulated the large steam hoses like they were nothing. Of course, the best part was being taken into the freezer and being allowed to [...]

Whose topic is it and who should lead the conversation?

Most organizations use one of two options for determining who will lead a meeting. It’s either the manager/supervisor of the group, or it’s an outside person hired to facilitate the meeting. But there is a more powerful option available: Decide on a topic-by-topic basis. The roles people play in a meeting can change from one [...]