Listening to Samuel and Noah

In workshops for organizations, I conduct a listening exercise with participants that changes the rules of conversation for about an hour. During this time, the people listening are not allowed to interrupt, ask questions, or make any comments. They are allowed to just listen—to devote all their attention to the other person and the conversation. It’s [...]

Ask Paul: Confidentiality

ASK PAUL: Hello, I just read your recent post on sharing information. I have two follow-up questions for you. Thanks for taking time to answer. Julie 1) What if there is something I do know but don’t want to share it with employees? 2) What if someone tells me something that I need to share [...]

Q&A with Jeremie Kubicek

Sometime around the end of the 20th century, busyness became not just a way of life, but a badge of honor for most Americans. In fact, the busier you are, the faster you work, the more you can multitask – the better. That is how our society now measures competence and success. If you’re busy, [...]