Get to Know Each Other So Trust Is Not an Issue

“I’m convinced that getting everyone together and playing checkers for four days would make our projects more successful. We just don’t know each other very well and can’t seem to find the time to get to know each other.” —Dave Hughes, Kodak Manufacturing The most important element in building a group is getting to know [...]

Trusting your kids is huge…

Trust is an important word to know and use properly. Do not use it in a negative way. For example: “I just can’t trust you!”  It’s just too value laden…too judgmental…too harmful.  Usually we use the word trust for effect or impact when are upset. Instead, when something happens, it is far more effective to [...]

Building Relationships Is Part of the Job

In today’s hurry-up pace, it seems we’ve simply lost the notion of slowing down and taking time to be interested in other people. Front porches have been replaced with fenced-in back yards. Company softball teams have disappeared. Events designed to get employees together after work no longer hold the same interest. We’ve lost track of [...]

Conversation Shapes Your World

“Language is very powerful. Language does not just describe reality. Language creates the reality it describes.” —Desmond Tutu, South African cleric Conversations shape who we are. They shape our experience of life. We make decisions about what is possible for ourselves early in life, and most people can identify decisions they made about themselves based [...]

Conversation Is at the Heart of Being Effective

It’s so easy to take something for granted until you don’t have it, like breathing, until you suddenly can’t catch your breath. Conversation is like that. Conversations are the threads that weave the fabric of our lives, yet we don’t pay attention until they’re unraveling. This chapter is about slowing down, looking at the impact [...]

Find a New Mindset for Meetings

Some of the most troubling perspectives for meetings are ones we have drifted into over time without thinking about it. If you pay attention, you’ll hear people expressing, almost without realizing it, a series of comments about meetings that create a disempowering perspective overall: “We have too many meetings, and they are booked back-to-back.” “We [...]